Frequently Asked Questions

Below are questions we frequently receive about predictive auto dialers, voice broadcasting, auto dialers, and more.  If your question does not appear below or is not satisfactorily answered, please contact us.

What is an auto dialer?

An auto dialer automatically calls present or potential customers for the purpose of delivering information to, and possibly eliciting a response from, phone call recipients.  This system of utilizing an auto dialer to share a pre-recorded voice message is also known as voice broadcasting.

How does a predictive auto dialer differ from voice broadcasting?

A surefire system for increasing efficiency and productivity, a predictive auto dialer eliminates the time-consuming process of dialing and waiting for an answer by automatically initiating calls and connecting agents with live answers.  Moreover, a predictive auto dialer predicts when a call will come to a close and begins to ready the next call for the agent.  Voice broadcasting, on the other hand, autodials a customer and stands ready with recorded information to play live or leave as a message on an answering machine.  Voice broadcasting can also ask for and record responses, making it an optimal choice for phone surveys.  Learn more about voice broadcasting.

How does a predictive auto dialer work?

A predictive auto dialer uses complex mathematical formulas known as predictive algorithms both to determine how long it might take to get a live answer and to calculate the average length of a conversation.  Having a number of available telephone lines enables the predictive auto dialer to initiate new calls while an agent is still speaking with a prospect.

Isn’t voice broadcasting just for telemarketers?

While voice broadcasting is indeed ideal for telemarketing and generating live transfer leads, its powerful broadcasting capabilities make it an excellent system for a variety of communications, including debt collection, customer notification, political message delivery, and non-profit voice messages.

What kind of results can I expect from a Bullseye Broadcasting automated dialing system?

Statistics show that only approximately 20% of direct mail is actually opened.  By contrast, Bullseye Broadcasting has proven to triple the response rate of both direct mail and traditional telemarketing campaigns.  Utilizing Bullseye Broadcasting’s predictive auto dialer with voice broadcasting will improve your productivity, expand your business, and increase your profits.

How does your predictive auto dialer handle bad numbers, duplicate numbers, unanswered calls, and busy signals?  Is there a fee for the above?

Our system is programmed to deal accordingly with these issues.  Duplicate numbers are automatically deleted, and our predictive auto dialer always makes a second attempt for busy and unanswered calls.  As you are only charged for connected calls and minutes used, none of the above issues generate a fee.

Does your auto dialer comply with FCC regulations regarding the “Do Not Call” list?

Yes, our system automatically scrubs against the DNC list to ensure we’re following FCC regulations.

How can I best target prospective customers with voice broadcasting?

In conjunction with our extensive data resources for targeting prospects, our predictive auto dialing and voice broadcasting technology will connect you with your best prospects and lead to increased sales!

Can I expect full control of my own predictive auto dialer?

Absolutely.  With our user-friendly Web interface, you can log in from anywhere and have full control of both the dialer and the online reporting system.

Will I be able to track the number of calls made by the predictive auto dialer?

Yes!  Our online reporting system enables you to keep track of each call in real time.

How much does voice broadcasting or a predictive auto dialer cost?

The cost of using our predictive auto dialer includes one flat rate per agent.  There are no additional long distance charges.  Regarding voice broadcasting, voice messaging starts as low as three cents per-call, per-minute!

How do I get started?

It’s simple: once you’ve registered, we’ll send you a username and password along with a scheduled time to conduct a thorough training of our Web-based application.  Our system is easy to use, and we can have you up and running within minutes.

For more information about predictive auto dialers, voice broadcasting, and more, or for answers to general questions, please contact us.